Tag: support

Born on Third Base

Some people are born on third base and go through life thinking they hit a triple.” — Coach Barry Switzer Completely Out of Touch I often marvel at how out of touch I am (and have generally been all of my life) with contemporary culture, and I literally know nothing about sports. If asked to correctly identify what sport each… Continue reading

How Long Is Too Long?

When you call an 800 number for technical support, how long should you be expected to remain on hold until someone talks to you to solve your problem? I’m rebuilding my hard drive, a necessary nuisance with computers; so, I’m in the process of reinstalling all of my software, and I have a lot of software. I went to reinstall… Continue reading