Tag: FedEx

I’m a Proud New Father…

of an iPhone 4! It arrived at 9:30am at the front door via the stork (FedEx guy). I unboxed it ceremoniously. It is beautiful, and smart — just like it’s father (me, course)! I turned it on. It asked to be connected to the mother ship. I plugged it into my Macbook Pro. iTunes then displayed my phone number and… Continue reading

Three Cheers for FedEx

In attempting to resolve this issue with Apple, about which I previously posted, I called FedEx back. I can understand the FedEx policy about not allowing me to change a shipping address since I wasn’t the shipper, Apple was. That makes sense. What doesn’t make sense is Apple’s inaccessibility surrounding correcting shipping issues in a timely manner. I called FedEx,… Continue reading

Apple: The New Microsoft **Updated**

I don’t want to hear any more about the high value Apple places on the customer experience. I ordered holiday cards from iPhoto. They were accidentally shipped to the Atlanta address, which has been sold and is currently vacant. Great. I’ll just call FedEx and have the order re-routed. FedEx will not reroute an Apple order, only Apple can do… Continue reading