Corporate “Offloading”
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I railed against @Verizon last week (link) because of my inexcusably horrid customer service experience. Well, I’m happy to report that the Verizon installer, who I think was an independent contractor, arrived this morning, on time, properly de-installed my two single-stream cards (called S-cards) and installed a new multi-stream card (M-card) in my TiVo. He was pleasant… Continue reading