My hosting service is MediaTemple. They have 24 hour phone support. They are awesome about helping the techno-illiterate, like me.
When I was in Budapest and Prague last week, I published 61 pictures, and my blog publishing platform on the MovableType side went berserk! Every time I would attempt to do anything, MT would log me out. I had never had this happen before and was clueless.
This morning, in my jet lag induced quasi-stupor, I decided I had to fix this problem. O horror!
Amazingly, I was able to determine that a specific table (mt_session) in my mySQL database for MT4 was corrupted and needed to be repaired. But I have no idea to repair a mySQL database table. In desperation I called MediaTemple.
As I feared, this was “outside the scope of support,” but the guy did it anyway and walked me through what to do if (when) this happens again.
Awesome! Now I can publish some of the pictures from Prague!
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- 22 New APIs: Personal Information Management, Web Hosting and IP Geolocation (programmableweb.com)
Awesome! We love reading stories like this. You know we’ve always got your back! Thanks for showing us some love 🙂 Who was it that helped you out? I’ll high-five him for you.