Just spreading the AT&T love…
AT&T promised to spend $2 billion upgrading its wireless network this year. Whatever it has spent on the upgrades so far isn’t helping.
A new report from ChangeWave Research (via Philip Elmer DeWitt) shows consumer dissatisfaction growing with AT&T, while it’s decreasing with Verizon. ChangeWave surveyed 4,040 smartphone owners about dropped calls over the last three months.
In the chart below, you can see dropped calls for AT&T customers growing, despite the investment to improve its wireless network.
Source: Business Insider: CHART OF THE DAY: AT&T’s Network Blows
Do the math: That’s three times more dropped calls!! (But AT&T’s advertisements tell me they have me covered. Riiiiiight!)
Related articles:
- AT&T dropping more calls than ever (Philip Elmer-DeWitt/Fortune) (techmeme.com)
- CHART OF THE DAY: AT&T’s Network Blows (T, VZ, AAPL) (businessinsider.com)
- New survey shows AT&T customers still get the short end of the stick (edibleapple.com)
- Verizon iPhone Could Attract More Than Half of Carrier’s Customers [REPORT] (mashable.com)
- Survey: Despite network spending, AT&T dropping more calls (blogs.chron.com)