Changing Mobile Carriers

I’ve had an iPhone since they originally were introduced seven years ago. I actually waited in line for several hours at the Apple store in Lenox mall, Atlanta, Georgia. I posted about that experience back in the day. I’m one of those few remaining users who got AT&T’s unlimited data plan. But I’ve always hated AT&T1. To me, they have… Continue reading

Coming Up for Air

Unpacking, Lifting, Pulling, Pushing, Assembling, Shoving, Climbing… This has been my life for the past 9 days. Even though I’m living on Ibuprofen, I literally wake up in the morning aching before I even move! Despite the fact that Comcast has still not installed the cableTV, Internet, and home phone service (more to come on that later!), the house is… Continue reading

Dealing with @Verizon Is Maddening As Hell!

We have one of the new 4G LTE cards from @Verizon.  I went over the data limit last month and incurred a $10 surcharge, so I want to set up My Verizon on my iPhone and iPad so I can monitor the data usage to determine if we will need a plan with greater bandwidth. Holy $#&*, nothing could be… Continue reading

In Other News…

Walking Well, I was in Vancouver, British Columbia, Canada, over the weekend.  While I was there I walked, and walked, and walked, and … I set a new walking record for one day:  On Saturday, April 23, 2011, I walked 21,168 steps, or 10.13 miles!  I walked from Granville Island, to Vancouver, through Stanley Park, along the north shore, and… Continue reading

Corporate “Offloading”

Image via Wikipedia I railed against @Verizon last week (link) because of my inexcusably horrid customer service experience.  Well, I’m happy to report that the Verizon installer, who I think was an independent contractor, arrived this morning, on time, properly de-installed my two single-stream cards (called S-cards) and installed a new multi-stream card (M-card) in my TiVo.  He was pleasant… Continue reading

Utterly Shocking!

Image by Getty Images via @daylife AT&T promises that they have 97.7% of people in the US “covered.”  In their commercials they paint the whole country with Cingular‘s adopted orange color.  (They bought out Cingular and chose to keep Cingular’s marketing colors as the tired AT&T blue color had become a potent reminder of how horrid AT&T is.  You know,… Continue reading

@Verizon Customer Service Is Horrendously Wretched!

Image via CrunchBase Now, before you think I’m just in a bad mood (though @Verizon certainly has put me in one!), I think Verizon’s cell service and Fios service are completely awesome.  But their customer service is the worst of the worst.  In my opinion, the senior level executive in charge of customer service and retail should be fired immediately!… Continue reading

Something Good about AT&T

No, really! I complain so often about AT&T that I feel compelled to say something, anything, good about them when ever I can.  Today I can. My new iPhone 4 was having connecting issues in the house, even with the MicroCell.  I called the support number the AT&T rep at the AT&T store gave me in case I had any… Continue reading

I’m a Proud New Father…

of an iPhone 4! It arrived at 9:30am at the front door via the stork (FedEx guy). I unboxed it ceremoniously. It is beautiful, and smart — just like it’s father (me, course)! I turned it on. It asked to be connected to the mother ship. I plugged it into my Macbook Pro. iTunes then displayed my phone number and… Continue reading

My Personal MicroCell Tower at Home

I have frequently posted vituperant remarks about AT&T. The company generally is loathsome. Their 3G network service here in Manhattan Beach is horrid. I can barely get a signal at the house. I frequently drop calls. Incoming calls frequently just go straight to voicemail without my phone ever ringing. LAX rarely even gets 3G service, just the horribly slower Edge… Continue reading