I try to normally keep my posts short. This one is not. This post, which is really more of an initial, rough conversation with myself, could have this subtitle: Disconnected in a Hyper-Connected World.
Several events started my thinking about this: a friend recently purchased an MDX, my being nearly run over by a person driving while talking on her cell phone (she never knew I was there), a conversation with a reporter from the Atlanta Journal-Constitution, and my beginning to read
The World Café: Conversations that Matter.
Let me start by telling you about the MDX.
The MDX
Like many familymobiles, this vehicle is wirelessly "wired:" to a Global Positioning Satellite (GPS), to satellite radio (XM), to the cell phone provider, and to OnStar. In fact, mom and dad get a text message on their cell phones from the car when the little kiddies (now driving) exceed the posted speed limit! No, I'm not kidding. The text message tells the parents where, when, how fast, and what the posted speed limit is. With the correct login information, the location of the vehicle can be followed on the internet. The car can even be disabled from any computer in the world so it will not start. And these are just a few examples of how the vehicle is wirelessly "wired" to the outside world.
Inside the car the vehicle is also hyper-connected to the occupants. Many of the car's functions are voice-activated: "Call: John's Office," "Radio: On," "Volume: Up," "Air-conditioner: 70º." And, naturally, the car talks to the driver as well. You can choose a male or female voice to provide explicit, accurate, detailed, step-by-step directions on how to get anywhere in the United States. The children can watch a DVD in the back, each wearing their own earphones adjusted to their preferred volumes; or, maybe one of them would prefer to listen to satellite radio instead. And if you want to connect your iPod to the stereo system, you can control it from the steering wheel and have all of the play information appear on the touch screen of the car's navigation system control panel.
In other words, a family can travel "together" in this vehicle virtually without even knowing the other family members are in the same vehicle: complete isolation through hyper connectivity. The family members can be connected to everyone but the people in the car. I find this very fascinating if not equally concerning. If you listened to my post dated January 14th, Commentator Andrei Codrescu (All Things Considered, NPR) said that the family unit is the last place where people can actually directly connect to one another through, now old-fashioned, face-to-face communication. What is actually happening to "the art of" conversation? In a world that talks as much as we do, we sure seem to be saying far less to the people closest to us.
Where Am I?
Curiously, we seem to have an insatiable desire to be where we are not, thus missing out on where we are. I must confess to growing completely weary of people not being where they actually are! We have all experienced nearly being run over by a driver who isn't successfully managing talking on the cell phone with driving down the road. (Read number 28 from this prior post at Tim's Reflection Connection.) They're physically on the road about to hit us while they are mentally someplace else talking with a person we can not see.
I admit to being disgusted when a person comes into the office, attends a meeting or conference, is in the movie theater, in church, at the restaurant, wherever, and everyone is distracted from the present moment when their cell phone rings (usually very loudly) and the person takes forever fumbling to find the phone and then begins the phone call while "quietly tiptoeing out" as if to somehow lessen the already needless disruption. And now with blue-tooth headsets, you can't even tell if a person is talking to you or if they are on the phone.
I consider all of this behavior rude, simply not-nice, and easily remedied: vibrate, don't ring. Did I say ring? Ringing is now also individualized self-expression? Since when did a horrid rendition of Beethoven's 5th Symphony or something even worse become a ring tone? But aside from being rude, we miss out on the nuance of being where we are. We interrupt the normal course of events where we are. We may even damage that mental, emotional, and physical space.
We all know not being present happens without the use of technology, too. We have all had a conversation with a person who, while physically in front of us, was mentally a million miles away. (I hate realizing that I haven't heard a word the person speaking to me was saying because I had my mind on something else.)
I think at least part of this issue is attentiveness. Technology abstracts ever allusive attentiveness even one step further. Or, interestingly, technology can make it easier or safer to appear to be attentive when we aren't. (Ever had a phone conversation with a person doing the dishes? How often does the call end when the dishes are finished? What's that about?)
Using pervasive connectivity we are actually disconnecting from those around us so we can be someplace else. Another way to say this: virtual connectivity that disconnects physically present reality. The children in the back seat aren't really in the car at all any more. They're in the artificial space of the DVD they're watching, the playlist they've created on their iPod, the game player they're using. Parents are delighted not to have to "deal with" the kids.
How can it be that with an unprecedented level of connectivity, we are becoming more isolated than ever before? We no longer have to pay attention to the subtle details of human interaction and self-expression that convey deep meaningfulness because we are distracted from actually being in the very space we can influence the most: where we are physically located. Our lives have become a television show with the complexity and the meaningfulness distilled right out of them. Do we really want to be impersonal, non-present sound bytes?
We no longer have to pay attention to the subtle details of human interaction and self-expression that convey deep meaningfulness because we are distracted from actually being in the very space we can influence the most: where we are physically located.
Impact Study
When I am extended into places where I am not physically present, I find myself typically performing less well, experiencing and impacting my realities to a lesser extent. Perhaps I can experience or impact more realities, more places, but seemingly the nature of the experiences or my impact is diluted, is dulled by my lack of attention to the subtle details of meaningfulness.
Do we even consider whether or not these subtleties are really important to the meaningfulness of our life experience? Does the meaningfulness of experiences balance well with the quantity of our experiences? Or, are we more focused on extended the quantity of our life experiences without regard to the quality of each experience?
I make no secret of the fact that I hate talking on the phone. I hate missing the seemingly insignificant tiny motions of facial muscles and eye movements that convey substantive, important meaning. I hate email for similar reasons. These abstractions of communication are not bad per se, they are just limited in the scope of what they can communicate well.
Yet we use them thoughtlessly to communicate that which they may not be capable of communicating well. I suspect that we need to stop and reflect. All kinds of questions begin to flood my mind.
- Is there a difference between talking and conversation?
- What is required for each?
- When and how does connectivity disconnect?
- What is actually being disconnected from communication by lack of physical presence?
- What things that we truly value are limited or minimized by the technology we use to communicate?
And I haven't even dabbled with these ideas:
- Balancing Individualism with Community,
- Our Disproportionate Emphasis on Individualism to the Exclusion of Social Responsibility,
- Broader Community Isolation through Self-Selected Connectedness,
- Pervasive Subculture within Culture Made Possible by Connectivity,
- The Time and Attention Required to Attain Meaningfulness,
- Is some of our nation's current level of divisiveness the result of our enormous level of disconnected connectivity?
This is not really well structured thinking at this point, just ideas, some of which are bouncing around in my mind for the first time. Just some questions to ponder... I welcome you to join in this connectivity conversation by commenting or sending me email.
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