Archive | Raves

ecco shoes

ecco Shoes Has Great Business Practice

I called the San Francisco ecco store to order a pair. They didn’t have both in stock and gave me their customer service number, from which I was told I could order the shoe strings. I called them and explained my objective. Regrettably, they don’t sell them. But the lady volunteered to mail me out replacement shoe strings free of charge!

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The Gorgeous Lake Pukaki, New Zealand

Lake Pukaki, New Zealand

I’m going through the 3,500 photos I shot in New Zealand, and this is one of my favorites so far. It’s actually 2 photos stitched together. The views were astoundingly expansive. One photo would never capture what nature presented for wonder. And, as beautiful as the photo is, if I say so myself, it doesn’t begin to capture the scene!

 

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2013 Tesla Model S

Tesla Service Nailed It

This was first class service. This level of personal attention was completely over the top! Not only did Tesla read my satisfaction survey, the company went out of its way to make sure I was more than satisfied with my service experience. I’m just very, very impressed! Tesla totally rocks! Gotta love this company! Totally love this car!

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Nick at the Vacaville Tesla Super Charger

Tesla Road Trip: Vacaville Supercharger

We took our first road trip in Nick—driving to Martinez for a bit of business1. We then decided to head up to Vacaville for lunch. We wanted to visit the Vacaville supercharger station. We really didn’t need to charge, but the whole idea was to try it out. This was our first supercharger experience. It’s free. It’s blazing fast. […]

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Tesla Logo

Tesla Continues to Impress Me

Today I unexpectedly heard back from Tesla, thanking me for taking the time to provide them with information about my Tesla service experience, addressing some of my specific concerns, and also thanking me for my thoughts and ideas about how Tesla can improve their customer service experience generally.

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