This was first class service. This level of personal attention was completely over the top! Not only did Tesla read my satisfaction survey, the company went out of its way to make sure I was more than satisfied with my service experience. I’m just very, very impressed! Tesla totally rocks! Gotta love this company! Totally love this car!
We took our first road trip in Nick—driving to Martinez for a bit of business1. We then decided to head up to Vacaville for lunch. We wanted to visit the Vacaville supercharger station. We really didn’t need to charge, but the whole idea was to try it out. This was our first supercharger experience. It’s free. It’s blazing fast. […]
Today I unexpectedly heard back from Tesla, thanking me for taking the time to provide them with information about my Tesla service experience, addressing some of my specific concerns, and also thanking me for my thoughts and ideas about how Tesla can improve their customer service experience generally.
Last night I was watching the awesome BBC series, Sherlock. The moment I heard the opening title sequence, I was convinced I knew who had written it. The musical style sounded very similar to the style of the music in the opening sequence to House of Cards. The HOC theme is considerably more dissonant/bi-tonal, which I […]
Tah dah! A while back I discovered a really nice bit of code for creating footnotes while writing a blog post. I don’t recall what I was reading now, but the author included several citations as he wrote. Each footnote had a raised numeral1 that served as a link to the footnote at the bottom […]
Since I’m going to say some critical things I want to start out by saying that we love our Tesla Model S. However, ownership has not been without issues. So, I thought I would share the good, the bad, and the ugly. Hopefully, this will help Tesla improve their customer ownership experience as well as […]
Serving a community through public education is a difficult and demanding task. Public school teachers get blamed for everything. Little of what they are blamed for is actually within their sphere of influence, let alone control. But, arguably, the hardest job in the school has to be that of the public school principal. I know. […]
I am always curious about who is awarded the Apple Design Award each year. I’m certain that winning this award is a rather big deal in the software community. But one of this year’s winners is a bit of a puzzle to me: Cinemagraph by Flixel which comes in a variety of different flavors: Pro and […]
EWWW Image Optimizer Plugin In my ongoing efforts to improve the load speed of my WordPress blog, I’ve turned my efforts to image optimization. I like to include photos here on my blog, and loading photos slows down page load speed. Therefore, image optimization: shrinking the images down to the smallest file size possible without losing […]
The new Mac Pro computer arrived last Thursday*, and I spent the next 24 hours setting it up. It’s amazingly fast, and Final Cut Pro actually runs on it without the horrid beach ball spinning every time I attempt to do anything! I think I’ve pretty much set up everything, though I’m sure I’ll bump into a […]
Sausalito, immediately north of the Golden Gate Bridge, is in the San Francisco Bay Area. I love living in the headlands of the wine country right by a world-class city. It really is the best of both worlds: the unspoiled wilderness and the big city.