This was first class service. This level of personal attention was completely over the top! Not only did Tesla read my satisfaction survey, the company went out of its way to make sure I was more than satisfied with my service experience. I’m just very, very impressed! Tesla totally rocks! Gotta love this company! Totally love this car!
We took our first road trip in Nick—driving to Martinez for a bit of business1. We then decided to head up to Vacaville for lunch. We wanted to visit the Vacaville supercharger station. We really didn’t need to charge, but the whole idea was to try it out. This was our first supercharger experience. It’s free. It’s blazing fast. […]
I was inspired by Kim Leuenberger’s awesome macro photography series: Traveling Cars Adventures. So today, with my little tin car in hand, I headed to Rodeo Beach to shoot some traveling car adventures myself. The wind was completely out of control!
Today I unexpectedly heard back from Tesla, thanking me for taking the time to provide them with information about my Tesla service experience, addressing some of my specific concerns, and also thanking me for my thoughts and ideas about how Tesla can improve their customer service experience generally.
I really enjoy hearing what smart people think, what they say. This week Elon Musk, the CEO of Tesla, was interviewed on All in with Chris Hayes—two very bright young men making a positive difference in our world.
Since I’m going to say some critical things I want to start out by saying that we love our Tesla Model S. However, ownership has not been without issues. So, I thought I would share the good, the bad, and the ugly. Hopefully, this will help Tesla improve their customer ownership experience as well as […]
I stubbled onto this interesting collection of photos by Kim Leuenberger. Her Traveling Cars Adventures series is a collection of old miniature cars staged and photographed by the young Swiss photographer. If you like her images below, you can find more at the French source post. (Source: fubiz) You can also check out her work at […]
This month, Xm satellite radio has been running a special Billy Joel channel. That guy wrote and performed some absolutely amazing music! But I want to update the lyrics to one of his last century songs: Traded in his Lexus for a Te-sa-la-la-la-la-la-la; You oughta know by now.” Yes, we picked up the Tesla Model […]
I’ve always been of the opinion that upsetting the status quo can be a really good thing. Lots of other people don’t share my way of thinking. Tesla is a classic example. This company has turned the automotive industry on its head. And when the status quo is upset, the people who start losing money […]
We are in a quandary: which car do we replace with the Tesla S 85 (which arrives April 22nd, the day after Earth Day)?? the Nissan Leaf (which we love but only has an effective range of 60 – 80 miles in these hills, which, by the way, is perfectly adequate for 95% of all […]